Frequently Asked Questions

You can book directly through our website. Visit our booking page, choose your desired service, select a date and time, and confirm your appointment. You'll receive an instant confirmation.

We require at least 24 hours' notice for all cancellations. Late cancellations (less than 24 hours) and no-shows will forfeit the non-refundable deposit. If you have an emergency, please reach out as soon as possible.

Yes. A non-refundable deposit is required at the time of booking to secure your appointment. The deposit is applied toward your total service cost at checkout.

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) processed securely through Square. Cash is also accepted.

Please arrive 5-10 minutes before your scheduled appointment. This allows time to settle in and discuss any skin concerns with your esthetician. Late arrivals may result in shortened treatment time.

If you're new to professional facials or short on time, the Express Maintenance Facial is a great starting point. For a fully personalized treatment, our Customized Clinical Facial is our most popular option. For the ultimate experience, choose the Luxury Signature Facial.

A chemical peel uses a professional-grade solution to exfoliate the outer layers of skin, promoting cell turnover and revealing smoother, brighter skin beneath. We offer three levels to match your skin's needs and tolerance.

Arrive with clean skin free of heavy makeup. Avoid retinol or strong exfoliants for 48 hours prior. Stay hydrated and let your esthetician know about any skin sensitivities, allergies, or medications.

It's a structured 12-week program that combines 6 in-studio acne-focused facials with a personalized home-care routine. It begins with an initial consultation and appointments are scheduled every 2–3 weeks. A consultation is required before enrollment to ensure the program is the right fit for your skin.

Yes! We offer add-ons including LED Light Therapy ($25), Deep Exfoliation Boost ($30), and Corrective Serum Infusion ($40). These can be added to any facial appointment.

Choose between our Essential ($149/month) or Elevated ($199/month) membership. Each includes a monthly facial treatment and retail product savings. Your membership renews monthly and can be cancelled at any time after a 3-month commitment.

Absolutely. You can upgrade from Essential to Elevated at any time. The price difference will be prorated for the current billing cycle.

Our bundles combine multiple treatments and products at a savings compared to booking individually. The Skin Reset ($575) is great for a fresh start, The Clarity Program ($1,050) is designed for acne, and The Bridal Radiance Plan ($1,150) prepares you for your wedding day.

Bundles are valid for 12 months from the date of purchase. We recommend spacing treatments as directed by your esthetician for optimal results.